Making Process Improvement Work

In this episode I wanted to go beyond the philosophical and get practical about vision-driven leadership. I share how successful leaders don’t just talk about culture—they build it from the inside out. With RGA's Rick Grant I explore:

• How marketing decks, messaging tools, and visual storytelling help leaders bring clarity to their team and clients.

• Why brand isn’t a logo—it’s the story your company tells consistently across every touchpoint.

• How adaptable messaging and team collaboration drive sales success.

• Why top-performing companies align internal culture with external communications.