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I’m glad I completed the work to earn my Six Sigma Black Belt. I have continually used this methodology to ensure efficiency while minimizing risk. But Six Sigma gets better with Design Thinking.

In this episode I wanted to go beyond the philosophical and get practical about vision-driven leadership. I share how successful leaders...

It’s been a while since we last discussed the housing market, as our recent conversations at BlackFin have focused more on process...

In this podcast, I dive a ltttle deeper into the tools and process of change management to make what we teach as a consultant easier to...

Michael Harris again joins Rick Grant in the RGA PR thought leaders’ lounge for what would be another discussion on optimizing business...

In this podcast, I sit down with Rick Grant, CEO of RGA Public Relations Consulting to talk about how Six Sigma tools I have been using...

In previous articles, we’ve emphasized the importance of understanding, maintaining, and controlling your processes and associated risks....

I recently had a conversation about change management, especially with all the moving parts happening in the country right now. Many...

Rick Grant sits down with Michael Harris of BlackFin Group to dig a bit deeper into the necessary elements of any change management process.

If there is a single constant in the business world, it’s change. So why are we all so bad at it? That’s not an answer you’ll find in...

As you know, I have been focusing my commentary on the four primary economic drivers in the mortgage serving industry: household...

Six Sigma Black Belt Michael Harris sits down with Rick Grant to discuss effective leadership.

In our recent articles we have been discussing all that is the origination and real estate markets along with the current state of the...

No one likes to talk about implementing a new technology system, especially when it is mission-critical software that will be used on...

We have been discussing for most of the year how the current mortgage origination market is navigating a complex landscape influenced by...

So far this year our discussions have focused on interest rates, loan originations, consumer financial health and the real estate market....

In previous months we have discussed the relationships between the interest rates, the real estate market and loan originations. This...

In the first quarter of 2024, we have been discussing the concern about the pending increases in mortgage delinquencies, defaults and...

Discussing how will mortgage servicing leaders manage increasing delinquencies and potential defaults.

In the latter 2023 and into this year we at BlackFin Group had been discussing and sharing about the pending increase in delinquencies,...