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Simplifying Change Management
In this podcast, I dive a ltttle deeper into the tools and process of change management to make what we teach as a consultant easier to...

Michael Harris
Jul 101 min read


Making Biz Dev Work
Michael Harris again joins Rick Grant in the RGA PR thought leaders’ lounge for what would be another discussion on optimizing business...

Michael Harris
Jun 191 min read


New Uses for Six Sigma Strategies
In this podcast, I sit down with Rick Grant, CEO of RGA Public Relations Consulting to talk about how Six Sigma tools I have been using...

Michael Harris
Jun 51 min read


Understanding the Real Cost of Mortgage Servicing—and What You Can Do About It
In previous articles, we’ve emphasized the importance of understanding, maintaining, and controlling your processes and associated risks....

Michael Harris
May 12 min read


Don’t Wait for Stability: Why Now Is the Time to Strengthen Your Business Foundation
I recently had a conversation about change management, especially with all the moving parts happening in the country right now. Many...

Michael Harris
Apr 112 min read


A Deeper Dive into Change Management
Rick Grant sits down with Michael Harris of BlackFin Group to dig a bit deeper into the necessary elements of any change management process.

Michael Harris
Apr 101 min read


Talking Change Management
If there is a single constant in the business world, it’s change. So why are we all so bad at it? That’s not an answer you’ll find in...

Michael Harris
Mar 201 min read


What to Expect in 2025
As you know, I have been focusing my commentary on the four primary economic drivers in the mortgage serving industry: household...

Michael Harris
Dec 31, 20243 min read


Talking True Leadership
Six Sigma Black Belt Michael Harris sits down with Rick Grant to discuss effective leadership.

Michael Harris
Dec 18, 20241 min read


The Reduction of Interest Rates Explained
In our recent articles we have been discussing all that is the origination and real estate markets along with the current state of the...

Michael Harris
Sep 3, 20244 min read


Is It Crazy to Switch Mortgage Servicing Systems?
No one likes to talk about implementing a new technology system, especially when it is mission-critical software that will be used on...

Michael Harris
Aug 19, 20242 min read


Variables Affecting the Housing Market
We have been discussing for most of the year how the current mortgage origination market is navigating a complex landscape influenced by...

Michael Harris
Jul 21, 20243 min read


The Truth About the 2024 US Economy
So far this year our discussions have focused on interest rates, loan originations, consumer financial health and the real estate market....

Michael Harris
Jul 17, 20243 min read


How the Real Estate Market is Impacting Home Purchases & Loan Origination
In previous months we have discussed the relationships between the interest rates, the real estate market and loan originations. This...

Michael Harris
Jun 10, 20242 min read


Are Servicers Prepared to Potential Mortgage Delinquencies and Defaults?
In the first quarter of 2024, we have been discussing the concern about the pending increases in mortgage delinquencies, defaults and...

Michael Harris
May 14, 20242 min read


Future Default Servicing Risk
Discussing how will mortgage servicing leaders manage increasing delinquencies and potential defaults.

Michael Harris
Apr 19, 20241 min read


Can’t Ignore Data, Lender Defaults Starting, Are You Prepared?
In the latter 2023 and into this year we at BlackFin Group had been discussing and sharing about the pending increase in delinquencies,...

Michael Harris
Mar 29, 20243 min read


Mortgage Lending in a New Economy
Michael Harris and BlackFin founder as well as teammates (Bill and Andrew) explain how to navigate the turbulent times ahead and how to...

Michael Harris
Feb 5, 20241 min read


Servicing Foreclosures are coming. Are you ready?
Keith and Michael discuss the state of the industry and leading indicators of impending defaults and foreclosures and what you can do to...

Michael Harris
Oct 9, 20231 min read


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